EXPORT PROCESS
Your export order, step by step.
- STAGE 01
Buyer Enquiry
Confirm product, destination and intended quantity.
- STAGE 02
Requirement Discussion
Clarify specifications, packaging, target price and delivery expectations.
- STAGE 03
Quotation
Provide a commercial offer based on confirmed requirements.
- STAGE 04
Sample & Specification Approval
Arrange samples or documentation where applicable.
- STAGE 05
Purchase Order & Contract
Agree on price, quantity, payment terms and delivery conditions.
- STAGE 06
Documentation
Prepare required commercial and regulatory paperwork.
- STAGE 07
Quality & Packaging
Complete agreed product checks and packaging arrangements.
- STAGE 08
Logistics & Customs
Coordinate freight, customs procedures and shipment arrangements.
- STAGE 09
Shipment Dispatch
Share available shipment and transport documentation.
- STAGE 10
Delivery & Follow-up
Coordinate delivery updates and future requirements.
Actual procedures depend on the product, destination country, Incoterms and applicable regulations.
Before shipment
A clear brief makes a stronger start.
A few important decisions shape the quotation, order approval and shipment plan.
01
Product & specification brief
Share the ingredient, form, grade, quantity and intended application. Add any required testing, sample review or technical specification so these can be discussed before sourcing and quotation.
02
Commercial agreement
Review the product description, quantity, packaging, price, payment arrangements and delivery terms. Incoterms should be agreed explicitly so responsibilities for freight and related costs are clear.
03
Destination requirements
Tell us about your import documentation, labelling and regulatory requirements. Documents such as the commercial invoice, packing list, transport document and certificates are reviewed as applicable to the shipment.
04
Dispatch coordination
Shipment planning brings together packing, freight arrangements and the agreed paperwork. Actual scheduling depends on product readiness, transport availability and completion of the required formalities.
Shipment information
Know what is agreed.
Know what comes next.
Each shipment has its own product, route and documentation needs. Confirm who is responsible for freight, insurance, import clearance and destination handling under the agreed delivery terms.
After dispatch, review available transport documents and shipment updates. Share feedback after receipt to inform future product and packaging discussions.
Discuss your shipment requirementsOrder checkpoints
Pause, review and confirm.
Each approval is an opportunity to ensure the proposed arrangements still match the purchasing brief.
01
Before accepting the offer
Compare the quotation with the original request. Review the product description, agreed specification, pack format and quantity, and resolve any differences before placing the order.
02
Before arranging transport
Confirm the destination details and agreed delivery term. Freight bookings and the allocation of transport responsibilities should reflect the commercial arrangement rather than informal assumptions.
03
Before releasing documents
Review the consignee information and shipment particulars required for the paperwork. Accurate names, addresses and product details help keep the documents consistent with the agreed order.
04
After receiving the goods
Check the shipment against the agreed order and retain the relevant documents. Share any observations about the product or packaging so the next discussion starts with useful feedback.
process · Questions
Shipment planning questions.
Clarify responsibilities before the order moves forward.
Speak with Our TeamReady to define your shipment plan?
Bring your destination details and order brief so responsibilities and next steps can be reviewed.